Service scope and data handling

Guided factual documentation

The guided operator service helps capture and organise factual photos, notes and property details in Code Comply. Confirm the rooms, access arrangements, deliverables, price and appointment details before a visit.

What this service does not establish

It is not a professional building inspection, defect diagnosis, engineering opinion, pest assessment, valuation or compliance certification. A property record does not establish that a property is safe or compliant. Specialist services require a separate appropriate professional.

Enquiries and booking requests

An enquiry is a request for information, not a confirmed service or appointment. The online calendar is for existing customers with enabled booking membership. A provisional day is not an appointment confirmation.

Keep your initial enquiry simple

Guided-visit enquiries use the existing operator-assisted screens and booking controls. Separate software-access and support email links open your email app; you decide whether to send a message to info@codecomply.com.au. These information pages do not add a new submission or upload form.

For an initial enquiry, send only what is needed to discuss the service, such as a suburb or postcode and property type. Do not include passwords, payment-card details, identity documents, property photographs or other occupants' personal information.

Before sharing property records, ask about the service's access, storage and retention arrangements. No new retention, security or deletion guarantee is made on this page.